We are CreativeMind.
We build ongoing training and coaching partnerships that help sales teams, leaders and specialists communicate with confidence and influence.Â
Book a Discovery CallHelp your people sell and lead with confidence.
We design ongoing training and coaching partnerships for organisations that need their people to communicate with confidence and influence. We help sales teams show customers the value of complex or premium offers, specialists make a clear case for their ideas, and leaders tackle difficult conversations and bring people with them.
We build the training around real situations your people face. They practise, get feedback and put their skills to work, with ongoing support from us and their managers.
Tell us about your team. Explore what could work.
Is this for your team?
For sales directors: Your team sells premium or complex products and services. You want them to explain the value clearly, move more opportunities forward and give managers a shared approach they can coach.
For CEOs and L&D leaders: Your specialists have ideas worth hearing, and your managers have conversations they need to tackle. You want them to speak with confidence, gain support for their ideas and lead difficult conversations well.
What makes CreativeMind different?
Mindset work that goes deeper
We help people understand what makes them hold back, then practise doing things differently. They leave ready to speak up, explain their value or have the conversation they’ve been avoiding.
Training built around your team
We build the programme around your customers, your goals and the situations your people face. They practise with real calls, presentations and leadership challenges, so they know how to use what they learn.
Development beyond the workshop
We stay involved through coaching and progress reviews, and give managers tools to keep developing their teams. You can see what’s changing at work and where people still need support.
 A partnership that develops with you.
We start with a Training Needs Analysis and agree what your people need to do differently. Then we build a programme connecting workshops, coaching, workplace practice and progress reviews.
You might begin with a sales team, then equip their managers to coach the same approach. Develop new leaders. Support an important presentation. Bring new starters into a shared way of working.
You have a team who understand the context and can connect each stage of development.
Your people keep progressing. Your managers know where to help.
Our purpose: change what people believe they can do.
Someone who normally stays quiet speaks up. A salesperson confidently explains their value. A manager has the conversation they’ve been putting off.
That’s the difference we’re here to make.
We help people challenge the beliefs holding them back, develop practical skills and use their own strengths to make a greater contribution.
More confidence. Stronger influence. A visible difference.
A shared sales approach. 18%Â increase in enrolments.
International Schools Partnership reported an 18% increase in enrolments compared with the previous year. We helped 323 people across more than 120 schools build a consistent approach to sales conversations, from understanding what families needed to helping them make a decision.
“The course is grounded in strong frameworks and theories, with a strong practical edge. We are seeing excellent individual and team results.”
Andy Nicol, Group COO, ISP
Established experience. Personal commitment.
CreativeMind began in 2013. Our work draws on 16 years’ training and coaching experience, with over 4,000 people trained.
Our experience includes work with FedEx, Amazon and the NHS, with partner-delivered assignments credited in our client stories.
We bring that experience into a close working relationship with you: learning your business, understanding your people and staying involved as their needs change.
Meet the team
Our facilitators are chosen for their expertise, warmth, energy and judgement. They know how to involve a room, hear what’s holding someone back and adapt when people need something different.
The confidence, communication and coaching we teach should be felt in the way we work with you.
Jen Wagstaff
Owner & Director | Lead Facilitator
Jen brings 16 years’ experience in sales, mindset, presenting and Insights Discovery®, including an EMEA sales training role at FedEx.
She combines commercial understanding with psychological coaching to help people challenge limiting beliefs, communicate authentically and put their skills into practice.
Talk to me about... Psychology, mindset, bouldering, mountain biking or skiing.
Lee Jooste
Programme Coordination & Operations
Lee brings together the communications, systems, administration and facilitator logistics behind our programmes. She helps keep the moving parts connected, supporting a thoughtful, well-organised experience for your team.
Talk to me about... Food (cooking, baking & cake decorating) & reading. Â
Claire Burnie
 Sales & Leadership Trainer
 Having held several senior operational positions Claire has the ability to influence and inspire at range of levels within an organisation. Her last operational role was Head of Sales through Service for a UK-based Telecommunications Provider. Here she was directly responsible for driving a Sales through Service and coaching culture across an operational team of 5000 employees, based across 3 continents that serve a 5 million customer base.
Julia Carter
Facilitator | Insights Discovery® Practitioner
Julia brings over 25 years’ experience developing managers and teams in global organisations.
Specialising in Insights Discovery®, leadership and team development, she combines energy, insight and practical coaching to help people lead confidently, communicate clearly and bring out everyone’s best.
Different skills. Connected results.
Inspirational Selling
Help customers understand your value, move conversations forward and build a shared sales approach managers can coach.
Find out morePowerful Presenting
Turn expertise into clear, engaging presentations that build understanding and gain buy-in.Â
Mindset & Confidence
Work through the beliefs and habits that stop capable people from speaking up, taking action and trusting themselves.
Leadership Development
Equip managers to coach, give feedback, handle difficult conversations and build ownership.
Find out moreInsights
Discovery®
Build self-awareness, understand different working styles and strengthen communication across your team.
We bring the right elements together around your people and the results you want to improve.
People leave thinking, “I can do that.”
They’ve rehearsed the presentation. Tried the difficult question. Found a way to explain something that finally lands.
Our sessions involve creative games, realistic challenges, coaching, feedback and another go. People think, laugh, experiment and experience what it feels like when something works.
We give them a shared approach, with room for personality. They learn to adapt to others while keeping their warmth, humour and individuality.
Beautifully designed workbooks, journals and checklists give them something useful to take into their next conversation.
They leave having done it, with the confidence to do it again.
What could your people do with more confidence?
Explain their value. Win commitment. Challenge constructively. Lead a team through something difficult.
Let’s talk about what needs to change and how we could help.
In a 30-minute discovery call, we’ll explore your priorities, share initial ideas and discuss what a tailored training and coaching partnership could look like.
Book a Discovery Call
