Upper Canada:
81% report stronger team collaboration
A Transformational Team Performance Programme
Enquire TodayDiscover how Upper Canada UK improved team communication and collaboration with Insights Discovery® training
The Client
Upper Canada is a premium beauty and wellness brand supplying giftware and personal care products to major high-street and online retailers across the UK. With a fast-moving product range and strong relationships in retail, their sales team plays a crucial role in maintaining growth, securing listings, and staying ahead in a competitive, trend-driven market.
The Problem
Lack of Structured Training
Team members had limited senior leadership training and no unified best practices.
Structured training and ongoing development were noticeably absent.
Post-Acquisition Challenges
An acquisition 18 months prior introduced diverse team dynamics, exposing communication gaps and siloed working.
Underdeveloped Feedback Culture
Open dialogue and constructive feedback were limited.
A stronger feedback culture was needed to support healthy conflict and team growth.
The Solution
Insights Discovery®
Team Effectiveness
Participants: 40+ members
90-minute webinar introducing Insights Discovery® theory
Insights Profiles: for team members.
Team Wheel: Visual map to understand team dynamics.
Workshop: Full-day, in-person session focused on team strengths, communication, and cohesion.
Activities: Interactive exercises to build trust and encourage feedback.
Follow-Up: Insights blocks and resources to support lasting change.
Resources: Individual Insights Profile PDFs, Pre and Post-Coaching Survey, Insights Block, ROI, Feedback, Success Story.
The Results
73% Greater Self-Awareness
Team members reported a better understanding of how their behaviour changes under pressure, leading to positive interactions.
76% Stronger Team Collaboration
Team members reported increased confidence in flexing communication styles to better connect with others
81% Improved Relationship-Building
Team members are able to build stronger working relationships using Insights Discovery® tools.
“A great tool that's helped the company become more aware of other people’s skills, communication and personality types” - Katie Watson
Want to unlock your team's full potential?
Schedule a 30-minute call with Jen Wagstaff, our lead trainer. Ask questions, get clarity and see if Insights is the game-changer you need.
BOOK A CALL WITH JENUpper Canada: Success Story
"You'll wish you had done it years ago..."
Hear how the Insights Discovery® boosted team communication and cohesion of the Senior Leadership team at Upper Canada.
Download Full Case Study
Testimonials
"Hugely beneficial and a step change for the business"
Ben Andrews, Managing Director, Upper Canada
"Very insightful, engaging and really brought the team together"
Sarah Skyte, Sales Director, Upper Canada
"You'll wish you'd done it years ago to analyse your historical approach, see how you have developed and plan your next area of improvement"
Craig Mckenna, Head of Operations, Upper Canada
Express your Interest
Interested in Insights?
We'll contact you within 1-3 business days regarding your interest.
